Twinkling Tiger Privacy Policy

What type of information does Twinkling Tiger collect?

We receive, collect and store any information you enter on our website or provide us in any other way, including completing registration forms, subscribing to our mailing list and making purchases and this information is likely to be personally identifiable. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.


How do you collect information?

When you conduct a transaction or send us a message on our website or through our Facebook shop, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why does Twinkling Tiger collect personal information?

We collect such information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our Visitors and Customers with ongoing customer assistance and support;

  3. To be able to contact our Visitors and Customers with general or personalised service-related information and promotional messages;

  4. To create aggregated data which may be used to provide and improve our services; 

  5. To comply with any applicable laws and regulations.


How do you store, use, share and disclose personal information?
The TwinklingTiger.co.uk website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide information, products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Twinkling Tiger also stores information locally regarding seller registration details and stock as well as customers purchase histories and contact details. This information is stored securely and password protected.

How do you use Cookies?

The Twinkling Tiger  website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, if you prefer you can reset your browser either to notify you when you have received a cookie or to refuse to accept cookies. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. (Please note, if you choose not to accept cookies, or you set your browser not to accept cookies, you may not be able to use certain features on the site.)


How do you communicate with customers?

We may contact you regarding your account, your purchase, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary. For these purposes we may contact you via email, telephone, text messages, and postal mail. If you have consented, through registration with us or via another means when we have asked you, we may also contact you through to  poll your opinions through surveys or questionnaires, to send updates about Twinkling Tiger, or regarding special offers and promotions we are offering.


How can I withdraw my consent?
If you don’t want us to process your data anymore, please contact us at TwinklingTiger@outlook.com or send us mail to Richmond Lodge, Dublin Road, Rishangles, Suffolk IP23 7QB.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at TwinklingTiger@outlook.com or send us mail to Richmond Lodge, Dublin Road, Rishangles, Suffolk IP23 7QB.